Hózhó Wellness and Chiropractic LLC ("Hózhó Wellness and Chiropractic," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide through our website and in connection with our chiropractic, wellness, functional nutrition, and related services. 

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This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

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1. Information We Collect

Depending on how you interact with our website and clinic, we may collect the following types of information:

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Information You Provide Directly

You may voluntarily provide information when you:

• Contact us through our website

• Request an appointment or consultation

• Complete an online form

• Subscribe to communications from us

• Contact us by phone, email, text message, or social media

• Purchase services or products

• Participate in promotions, programs, or events

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This information may include your name, phone number, email address, mailing address, appointment information, and other information you choose to provide.

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Health and Wellness Information

If you provide health, medical, chiropractic, nutritional, or wellness information through a patient intake form, consultation, appointment request, or other communication with our clinic, that information may be protected under applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act ("HIPAA") when applicable.

Our HIPAA Notice of Privacy Practices provides additional information about how protected health information may be used and disclosed.

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Payment Information

If you make a payment for services, payment information may be processed by a third-party payment processor. We generally do not store complete credit or debit card numbers on our website.

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Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website

• General website usage information

We may use cookies, analytics tools, and similar technologies to help operate and improve our website.

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2. How We Use Your Information

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We may use information we collect to:

• Respond to questions and requests

• Schedule and manage appointments

• Provide chiropractic and wellness services

• Communicate with you about appointments and services

• Process payments

• Provide requested products or services

• Improve our website and services

• Understand website usage and visitor trends

• Send marketing or promotional communications when permitted

• Maintain business and administrative records

• Comply with applicable laws and regulations

• Protect the security and integrity of our website and business

We will not sell your personal information to third parties.

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3. Sharing of Information

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We may share information when reasonably necessary to operate our business or provide services to you.

Depending on the circumstances, information may be shared with:

• Service providers that assist with website hosting, scheduling, communications, payment processing, analytics, or business operations

• Professional advisers, such as attorneys, accountants, or other professional service providers

• Government agencies or other parties when required by law

• Other parties when you provide authorization or otherwise direct us to do so

When protected health information is involved, disclosures will be handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

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4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and provide a better user experience.

Third-party services used on our website may also use cookies or similar technologies.

You may be able to control or disable cookies through your web browser settings. Disabling cookies may affect certain website functionality.

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5. Third-Party Websites and Services

Our website may contain links to third-party websites, including social media platforms, scheduling services, payment providers, or other websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

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6. Communications

If you provide your phone number or email address, we may use that information to communicate with you regarding appointments, inquiries, services, or other clinic-related matters.

Where required by law, we will obtain appropriate consent before sending certain marketing or promotional communications.

You may request to stop receiving non-essential marketing communications by following the unsubscribe instructions provided in the communication or by contacting us.

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7. Protection of Your Information

We take reasonable administrative, technical, and physical measures to protect information within our control from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please avoid submitting highly sensitive information through ordinary website contact forms unless specifically requested through a secure method.

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8. Children's Privacy

Our website is not intended to knowingly collect personal information from children under 13 without appropriate parental or guardian involvement.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information.

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9. HIPAA and Protected Health Information

Hózhó Wellness and Chiropractic LLC may be subject to HIPAA and other laws governing the privacy and security of health information.

Information collected as part of your treatment or healthcare relationship may be subject to additional privacy protections.

Our Notice of Privacy Practices explains how protected health information may be used and disclosed and describes your rights regarding that information.

This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

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10. Your Privacy Choices

Depending on the type of information involved and applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain information

• Request correction of inaccurate information

• Request deletion where legally applicable

• Request information about how your information is used

• Opt out of certain marketing communications

• Withdraw consent where applicable

Certain information, particularly protected health information, may be subject to specific rights and procedures under HIPAA and other applicable laws.

To make a privacy-related request, please contact us using the information below.

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11. New Mexico Privacy Rights

Hózhó Wellness and Chiropractic LLC is located in New Mexico. We will comply with applicable New Mexico privacy laws and other applicable federal and state privacy requirements.

Privacy rights may vary depending on your location, the type of information collected, and the circumstances under which the information was collected.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

When we make changes, we will update the "Effective Date" at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

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13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Hózhó Wellness and Chiropractic LLC

Shiprock, New Mexico

Phone: 505-654-5141

Email: hozhowellnesschiropractic@gmail.com

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For privacy-related questions or requests, please contact us using the information above.

Last Updated: September 8, 2026